FAQs

Last Updated: 1st April 2026

1. What services does Picasso Multimedia provide?

We offer a complete range of creative and digital services, including Graphic Design, Website Design & Development, Digital Marketing, Social Media Marketing, Social Media Management, Video Editing, Branding, SEO, Lead Generation, Website Maintenance, and AI-powered business solutions.

2. How do I start a project?

Simply contact us through our website, email, WhatsApp, or phone. We’ll discuss your requirements, provide a quotation, and begin the project after receiving the required advance payment.

3. Do you require an advance payment?

Yes. Most projects require a 50% advance payment before work begins. The remaining balance must be paid before the final files or website are delivered.

4. How long does a project take?

The timeline depends on the project type and scope. Estimated delivery time will be shared before the project starts.

5. Do you provide revisions?

Yes. Every package includes revisions based on the selected plan. Additional revisions outside the package may involve extra charges.

6. Will I receive the source files?

Yes, if your package includes editable source files. Please check your quotation or package details.

7. Can I request additional work after the project starts?

Yes. Any additional work outside the original project scope will be treated as a separate task and may require additional payment.

8. Who owns the final design or website?

After full payment is received, ownership of the final approved work is transferred to the client unless otherwise mentioned in the agreement.

9. Do you provide website maintenance?

Yes. We offer website maintenance plans for updates, security, backups, performance improvements, and technical support.

10. Do you guarantee marketing results?

No. While we follow proven marketing strategies, results depend on many factors such as competition, budget, industry, customer behavior, and market conditions. We cannot guarantee specific sales, rankings, or leads.

11. What payment methods do you accept?

We accept bank transfers, UPI, online payments, and other approved payment methods shared during the project.

12. How can I contact your support team?

You can contact us through our Contact Page, email, WhatsApp, or phone during our business hours.