Zoho: What Are the Products and Services Launched Recently

In today’s fast-evolving digital ecosystem, Zoho continues to stand out as one of the most innovative software companies in the world. Known for delivering affordable, integrated, and powerful business solutions, Zoho has once again made headlines in 2025 with a series of groundbreaking product and service launches. From artificial intelligence to fintech hardware, these updates mark a major step toward redefining productivity, automation, and collaboration across industries.

This blog from Picasso Multimedia explores the latest Zoho launches, their features, and how they’re set to transform the modern business landscape.

1. Zia LLM – Zoho’s Proprietary AI Language Model

Zoho unveiled Zia LLM, its own large language model (LLM), designed specifically for enterprise use. This model powers intelligent features across Zoho’s product ecosystem, enabling businesses to use AI in a secure, private environment.

Key Features

• Multiple AI Sizes: Available in 1.3B, 2.6B, and 7B parameter models.
• Business-Specific Training: Trained on structured enterprise data for accuracy.
• Applications: Summarization, data extraction, code generation, and chat-based automation.
• Privacy-Focused: Data stays within the Zoho ecosystem, ensuring compliance and safety.

This marks Zoho’s commitment to building indigenous AI systems that reduce dependency on third-party tools.

2. Zia Agents, Agent Studio & Agent Marketplace

The company also launched Zia Agents, a platform that allows users to create custom AI bots for various business functions. With Agent Studio, businesses can design low-code or no-code automation agents, and through Agent Marketplace, they can share or deploy pre-built ones.

Why It Matters

• Automation Made Simple: Non-developers can build task-specific bots easily.
• Cross-App Functionality: Agents can perform tasks across Zoho CRM, Desk, Projects, and more.
• Marketplace Advantage: Businesses can publish or adopt ready-to-use agents.

Together, these innovations bring scalable automation and AI personalization to every department.

3. Zoho DataPrep – Data Cleaning Made Effortless

Managing raw, unstructured data is a major business challenge. Zoho’s DataPrep tool offers a self-service platform for data cleaning, transformation, and enrichment—without requiring coding expertise.

Highlights

• Smart Data Transformation: Automatically identifies patterns and errors.
• Integration Ready: Works with Zoho Analytics, AWS S3, Google Cloud, and databases.
• Collaborative Workflows: Multiple users can manage data pipelines in real time.

Zoho DataPrep empowers businesses to turn chaotic data into actionable insights quickly.

4. Fintech & Payment Hardware Expansion

Zoho has stepped boldly into India’s fintech hardware market. The company introduced a range of devices and services aimed at digital payments, collections, and settlements.

New Fintech Offerings

• POS Devices & Sound Boxes: Secure, QR-enabled, and integrated with Zoho Books and Payroll.
• Virtual Accounts: For automated collection and reconciliation.
• Automated Payroll Payouts: Streamlined employee payments within Zoho Payroll.
• Marketplace Settlement Tools: Simplifies vendor payments and fund tracking.

These offerings underline Zoho’s ambition to become a full-fledged fintech player alongside its software ecosystem.

5. Zoho Commerce 2.0 – A Next-Gen E-Commerce Platform

Zoho Commerce received a major upgrade with version 2.0, designed to help online sellers scale their stores with speed, aesthetics, and intelligence.

New in Commerce 2.0

• Performance Boost: Enhanced loading speed with global CDN integration.
• Modern Themes: Over 15 responsive, customizable templates.
• Advanced Cart Features: Dynamic coupons, location-based pricing, and multi-currency checkout.
• Integrated Marketing Tools: Built-in SEO and social commerce capabilities.

For SMEs and D2C brands, this is a powerful platform to manage an end-to-end online business within the Zoho ecosystem.

6. Zoho Notebook – AI-Powered Productivity

Zoho Notebook’s 2025 update introduced AI-powered note-taking and collaboration features, making it more powerful for creative and business professionals.

Key Enhancements

• Shared Workspaces: Teams can collaborate on notes and tasks.
• AI Features: Automatic transcription, smart summaries, and idea generation.
• Whiteboard Integration: Convert ideas into visual mind maps or workflows.

This move aligns Zoho’s productivity apps with next-generation collaboration tools.

7. Expanded Zoho One Suite – More Apps, More Integration

Zoho One, the company’s flagship integrated business operating system, now includes several new applications and updates.

Additions to Zoho One

• Zoho Lens: Augmented Reality-based remote assistance.
• Zoho Learn: A platform for internal training and knowledge sharing.
• TeamInbox: Unified team email management.
• Org Dictionary & Work Graph: Enhanced contextual collaboration.
• Mobile Application Management (MAM): Centralized control for mobile workflows.

Zoho One continues to evolve as a holistic digital workspace for enterprises of all sizes.

8. Zoho CRM & Analytics – Smart Integrations for Smarter Decisions

The Zoho CRM and Zoho Analytics suites have received AI-driven upgrades that improve customer engagement and business intelligence.

CRM Enhancements

• Predictive AI Insights: Sales forecasting and lead scoring powered by Zia LLM.
• Omnichannel Syncing: Unified messaging from calls, chats, and social media.
• Pipeline Automation: Smart triggers to reduce manual interventions.

Analytics Upgrades

• Data Storytelling: Natural-language-driven reports.
• Cross-App Data Blending: Combine information from Zoho and external sources.
• Embedded BI Tools: Easier integration with websites or client dashboards.

Together, these updates simplify decision-making and drive operational excellence.

9. Zoho Cliq & Workplace – Redefining Communication

The Workplace suite, including Zoho Cliq and Mail, continues to evolve into a comprehensive collaboration platform.

New Features

• AI-Powered Summaries: Quick overviews of chat discussions and meetings.
• Enhanced File Sharing: Smart linking with Zoho WorkDrive and Notebook.
• Unified Search: Context-aware retrieval across Zoho’s applications.

By bringing communication, documentation, and automation together, Zoho Workplace is positioning itself as an alternative to Google Workspace and Microsoft 365.

10. The Future: Collaborative Intelligence

Zoho’s overarching vision for 2025 centers on “Collaborative Intelligence.” It merges human expertise with AI efficiency, ensuring users retain control while benefiting from automation.

The Core Principles

• Privacy by Design: No external data monetization.
• Unified Ecosystem: Seamless data flow across 60+ Zoho apps.
• AI for All: Accessible, ethical, and business-specific AI development.

Through this approach, Zoho demonstrates that innovation and integrity can coexist in the AI era.

Conclusion

Zoho’s 2025 product and service launches clearly showcase its evolution from a software provider to a holistic business operating ecosystem. Whether it’s artificial intelligence, fintech hardware, or productivity upgrades, each launch strengthens its promise of delivering simple, scalable, and secure digital solutions.

For startups, SMEs, and enterprises alike, Zoho’s new releases offer an unprecedented opportunity to streamline workflows and boost efficiency without relying on multiple third-party tools.

At Picasso Multimedia, we believe that embracing such forward-thinking platforms can redefine how businesses operate in the digital future.

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